Four levels of outcomes of information-seeking:

A mixed methods study in primary health care

Level 4 outcome

Short-term

negative outcome

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P23S05: Gastro-Oesophageal Reflux Disease
Information on Gastro-Oesophageal Reflux Disease (GERD) was used to justify the management of a patient (decrease the dose of domperidone). It contributed to return of the symptoms (negative short-term outcome), which led to re-increasing the drug dose (no long-term outcomes).